Description

  • Applications close: 5pm, Thursday 10th September 2020
  • Starting salary: £23,000p.a. pro rata
  • Contract: Fixed term until 31st August 2021; 3 days per week (0.6FTE), with potential to become permanent (subject to organisation growth plans)
  • Hours: 9:00am-5:30pm, 3 days per week (depending on candidate).
  • Job Location: Home-based, with flexibility to work from London or Midlands Office once Covid-19 restrictions ease
  • Interview date: Thursday 17th September 2020. (All interviews will take place online and will consist of a panel based interview, a student facing activity and an in-tray task)
  • Start date: As soon as possible

About The Access Project

The Access Project works with bright students from disadvantaged backgrounds, providing in-school support and personalised tuition to help them gain access to top universities. Why do we do this? Because at present just 1 in 50 young people from the most disadvantaged backgrounds gets into a top university compared to 1 in 4 of their most advantaged peers. Unless this improves, we are unlikely to see any significant improvements in social mobility in the UK.

As a charity we run a programme with 1,500 young people aged 14-18 across 38 schools. We recruit and train graduate volunteers to be exceptional tutors who work with our students for an hour a week to raise their grades. In addition, a dedicated school-based staff member mentors our students so they have the knowledge and support to make strong university applications. Our results show this approach works. Our students perform better than their peers academically, and independent analysis by UCAS has shown that students on our programme are four times as likely to get into a top university than another student with the same academic track record and background who has not had our support. As a charity our ambition is to reach more young people whilst maintaining this exceptionally high impact.

The Access Project currently works in London and the East and West Midlands. We have a growing team working in schools and in our regional offices. Our funding comes from a range of sources including schools, businesses, major donors and grant-making trusts. We know that there are many bright disadvantaged young people outside of our current geographies who have the talent to go on to top universities – but aren’t able to fulfil this potential. Our long-term ambition is to grow to national reach.

About the role

The Access Project is at an exciting stage in its development. Having initially developed and grown in London, we have successfully established our programme in the West Midlands (in a mixture of Birmingham and Black Country schools) over the last four years and launched in the East Midlands in September 2017 where we work with three schools.

With the Covid-19 pandemic causing the organisation to find new ways of working, we will be running all of our tuition online in the 2020-21 academic year, and are seeking an Online Tuition Coordinator to help us manage this large and important transition.

Working closely with the Senior Online Tuition Coordinator, you will support our work in helping students and tutors engage with a new tutoring platform, and act as an ambassador for this work internally.

The Access Project is committed to safeguarding and promoting the welfare of children and young people and will expect the Online Tuition Coordinator to share this commitment.

Duties and responsibilities

The Online Tuition Coordinator will be responsible for:

  • Coordinating training for internal staff on the tuition platform. This will include:
    • Liaising with the platform provider and staff to coordinate dates for sessions
    • Logging attendance, to ensure all relevant staff receive training
  • Providing ad hoc support and additional training/guidance for students/tutors/staff where needed. This will include:
    • Offering guidance over the phone, or on the platform for any pairings who need extra support
    • Manning the online tuition inbox, ensuring a prompt reply to any queries
    • Maintaining a log of the problems reported
  • Coordinating the purchase, distribution and return of hardware to students and tutors. This will include:
    • Purchasing and distributing TAP-approved items, in line with guidance for those who should receive these, ensuring this stays within the set budget
    • Maintaining a log of all TAP-purchased items and their location
    • Coordinating the return of items as pairings end
  • Liaising with school and corporate partner IT teams to ensure students and tutors are able to access the platform. This will include:
    • Proactively contacting schools where we know tuition will take place on site
    • Reactively responding to any schools or partners where connectivity problems occur, liaising with platform provider where necessary to find a solution
  • Reviewing recorded tutorials to identify problems and diagnose solutions (e.g. further training needs / platform improvement requirements). This will include:
    • Reviewing a target number of tutorials each week, keeping accurate records of sessions recorded and any necessary follow-ups
  • Being a confident expert user of the platform, able to act as an ambassador both internally and externally. This will include:
    • Becoming a super user, who can confidently diagnose a series of potential minor problems that a user may be experiencing, and clearly and patiently guide the user on how to overcome these
  • Supporting the Senior Online Tuition Coordinator to maintain full visibility of the delivery of online tuition, by maintaining excellent records, and ensuring any unexpected problems or opportunities are escalated as they arise. This will include:
    • Working closely with the SOTC to pass on any feedback you receive, and to raise any concerns you have
    • Supporting the development of online tuition, by working in a proactive and flexible manner to address new opportunities and challenges as they arise

Person specification

Essential characteristics and experience

  • Ability to communicate with patience and influence at all levels
  • Excellent project management skills; able to keep meticulous records
  • Excellent time management skills, and ability to work autonomously
  • Highly IT literate, with ability to learn new systems quickly
  • Commitment to the cause, mission statement and aims of The Access Project

Desirable experience

  • Experience of the English secondary schools sector, either working within a school or a direct delivery organisation working with schools
  • Experience of working with the UK university sector, including knowledge of the UCAS process
  • Experience of working with businesses

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 does not apply to posts where there is access to children. This means that applicants for employment which involves working with children and young people must disclose any criminal record. If you are selected for appointment you will be subject to this procedure. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for an Enhanced Disclosure will be activated before your first day of work.

Guidance for candidates applying for a job with The Access Project. Please read this carefully before you start to fill in the application form.

General

  • The application form plays a crucial part in the selection process, both in deciding whether you will be invited to an interview and at the interview itself. It is vital that you complete this form as fully and accurately as possible. We will not make any assumptions about your experience, knowledge, skills and abilities to do the job.
  • Read the full vacancy details carefully before you start. All parts of the application form must be completed.

Application form

Complete this section fully. All successful applicants will be required to produce documentary evidence of their eligibility to work in the UK*. Verification of identity is required before confirmation of appointment.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity, but will request your permission before doing so. If you have experience of working with children please include this as one of your references.

Previous employment

Ensure that you put in full dates, names, addresses and your job title. Be careful not to leave any unexplained gaps. Details of part time and relevant voluntary work should also be entered.

Education, Qualifications and Training

  • Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g. GCSE, GCE ‘O’ Level or ‘A’ Level or equivalents etc. and the grades you obtained. Also include here any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
  • Proof of qualification is required before the appointment is confirmed.

The Access Project’s mission

We work with high-potential students from disadvantaged backgrounds, providing in-school support and personalised tuition to help them gain access to selective universities.

Our Aim:

The Access Project is an education charity that works with schools in which 30% or more of pupils are on free school meals (50% or more of students receive pupil premium), to pair graduate volunteers with disadvantaged students for weekly one-to-one tutoring and an intensive programme preparing students for university applications.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university.

The Access Project has a network of over 1200 volunteer tutors and works with more than 1200 students in 28 schools in London and in the Midlands.

The Access Project’s values

  • Community – We build a community of schools, volunteers and partner organisations that share a common vision.
  • Motivation – We harness and reward motivation.
  • Development – We promote a culture of excellence, improvement and innovation.
  • Academic Excellence – We help students achieve their potential by matching them with tutors who have been given excellent resources and training.

Benefits

As an equal opportunities employer we welcome applications for all suitably qualified persons. However as Black, Asian and Minority Ethnic (BAME) individuals are currently under-represented within the organisation, which does not reflect our diverse student body, we would particularly welcome applications from BAME candidates. All appointments will be made on merit.

  • TAP offers:
    • A great working environment!
    • 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
    • PerkBox Perks – offering nationwide shopping discounts, gym memberships, holidays, freebies, learning and much more.
    • Employee Assistance Programme, a 24 hour helpline for staff
    • Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
    • Interest-free travelcard loans
    • Cyclescheme loans
    • Employer’s pensions contributions (3%)
    • CPD options
    • TAP welcomes requests for flexible working arrangements
    • Monthly work-from-home days (when not in lockdown, obviously!)

Further information

Safeguarding statement

“The Access Project is committed to safeguarding and promoting the welfare of children and young people and will expect the all volunteers and staff to share this commitment.”

Essential characteristics

Applicants must be committed to safeguarding and promoting the welfare of children and young people and will expect the all volunteers and staff to share this commitment.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 does not apply to posts where there is access to children. This means that applicants for employment which involves working with children and young people must disclose any criminal record.

If you require further information, please contact The Access Project on 0203 960 6592.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity, but will request your permission before doing so. If you have experience of working with children please include this as one of your references.

Previous employment

Ensure that you put in full dates, names addresses and your job title. Be careful not to leave any unexplained gaps. Details of part time and relevant voluntary work should also be entered.

Education, Qualifications and Training

Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g. GCSE, GCE ‘O’ Level or ‘A’ Level or equivalents etc. and the grades you obtained. Also include here any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

Proof of qualification is required before the appointment is confirmed.

Contact information

Please direct any queries to our email via: info@theaccessproject.org.uk

For further information about The Access Project, please see our website via: www.theaccessproject.org.uk or contact The Access Project on 020 3960 6592.

Please ensure that you complete all of the application form questions. Resumes and CVs will not be considered.

TAP is a Living Wage Employer…